The airline just launched a program that will allow frequent flyers to hold on to their status after a major life event that prevents them from flying as frequently. Susana Victoria Perez has more.
Delta Air Lines came to the rescue of a group of Oklahoma elementary-school students who were left stranded at an airport after American Airlines canceled their flight to Washington, D.C.
Delta chartered a spare plane to take 41 fifth-graders and their adult chaperones from James L. Dennis Elementary School in Oklahoma City to Virginia after they got stuck at Oklahoma City’s Will Rogers World Airport, according to People and Yahoo Lifestyle.
One of the chaperones, Shantell Barbour, took to Twitter to thank the Delta agents for their help.
“@Delta THANK YOU for getting this group of 5th graders out of OKC and onto Richmond Virginia on a private flight when @AmericanAir wanted to leave us stranded!” she tweeted along with a photo of some of the kids. “Most amazing corporation to work with at 3:00am.”
In a statement to Yahoo, Delta spokesperson Drake Castañeda said the heartwarming story is a testament to the company’s culture.
“Seeing people for who they are, and not just customers of one carrier or another, is what really made this story possible,” the statement read. “While we are in the travel business, we see ourselves as in the people business first and we couldn’t be happier that these students were able to make their trip.”
USA TODAY has reached out to Delta and American for comment.
Read or Share this story: https://www.usatoday.com/story/travel/flights/2019/06/11/delta-air-lines-saves-school-trip-oklahoma-5th-graders/1417334001/